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Onboarding Remote Employees - Where to start? - NoCo

Onboarding plays a critical role in a new hire’s success and happiness. Good onboarding is especially important for remote employees, since they don’t have as many opportunities to organically integrate into the company processes and culture. 

New employee onboarding incorporates a range of things, such as integrating the individual with your organisation’s culture and supplying them with the right tools and information they need to become a productive member of the team from day one.  Whilst this is clearly feasible when everyone is working under the same roof in an office environment, thanks to technological advances, it’s just as easy to introduce a new team member through their onboarding period if they are working remotely!

What is remote employee onboarding?

Employee onboarding is a series of activities that allow new hires to get to know their team and learn about the company’s attitudes, methods, rituals, and tools. From an employee’s perspective, an onboarding program is an opportunity to get used to a new environment. For an employer, it’s a valuable time to share all of the elements that will help new team members be successful as they learn more about their role in the company. Here are some simple tips to help you start designing your remote onboarding strategy.

Set them up with the right technology

You need to ensure all necessary hardware (laptop, mouse, keyboard etc.) for is configured correctly and delivered to your new remote worker prior to their start date, and that they have full access to any bespoke or licensed software, with log-in details sent securely. Lend your new starter a hand and provide clear guidance on how to set up methods of communication, including a company email address, access to your instant messaging platform, video conference software etc.

Make sure they know who’s who

It’s really important for new team members, especially those who aren’t present in the office, to understand who they should reach out to across the business for certain issues or requests. One tip is to arrange brief virtual inductions with someone from each area of the business, or even get them to attend a team video meeting just so they can get an understanding of who does what.

Develop a two-week plan

Remote employees take longer to onboard because they aren’t in an office with others who can assist them. Creating a plan, setting up all regular meetings with agendas, video links, etc. will reduce the stress and anxiety new hires can have and ensure they are getting introduced to all the people, processes, and projects that will be a part of their work.

Start with a small project

Collaborate on developing a clear plan for the new hire’s first 30, 60, and 90 days so you’re both aligned on the expectations for the role. Give them an exercise within the first couple of weeks that requires cross-team collaboration or new skills and knowledge to introduce them to other team members, information at the company, and regular tasks within the organisation and role.

Ask for Feedback

If you’re not experienced in running a remote team, it’s understandable that you might experience some hiccups and bumps in the road initially. Ask each new remote employee to pay close attention to the process and tell you what worked and what didn’t. This will allow you to continuously improve the process for your future hires.

NoCo

Author NoCo

NoCo is Hub & Spoke Real Estate Platform. We offer private workspace to corporate clients based in Dublin city centre through a network of locations in commuter towns enabling employers to attract talent, retain their best people and manage where they work.

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